Privacy Policy

Last Updated: January 15, 2024

Collectible Advisor ("we," "us," or "our") is committed to protecting your privacy and maintaining the confidentiality of your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

• Full name and contact information (email, phone number, mailing address)
• Financial information relevant to collecting capacity and objectives
• Identification documents for compliance and verification purposes
• Collecting preferences, collecting interests, and collection goals
• Communication preferences and interaction history

Business Information

• Institutional affiliation, if applicable (family office, fund, etc.)
• Professional background and collecting experience
• Requested collectible acquisitions and transaction details

Automatically Collected Information

• Website usage data through cookies and tracking technologies
• Device information and browser type
• IP address and geolocation data

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide collectible acquisition and advisory services, including research, negotiation, authentication, and portfolio management
• Transaction Processing: To facilitate acquisitions, manage payments, and coordinate logistics
• Client Management: To maintain client relationships, provide updates, and offer personalized recommendations
• Due Diligence: To verify identity, assess suitability, and comply with regulatory requirements
• Legal Compliance: To meet legal obligations, including anti-money laundering and financial regulations
• Communication: To respond to inquiries, send market insights, and provide service-related information
• Business Operations: To improve our services, conduct analytics, and prevent fraud

3. Information Sharing and Disclosure

We respect the confidential nature of our client relationships. We do not sell your personal information. We may share information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Authentication and grading services (PSA, BGS, NGC, PCGS, etc.)
• Auction houses and dealers
• Transportation and logistics companies
• Insurance providers
• Professional advisors (attorneys, accountants, appraisers)

Legal Requirements

We may disclose information when required by law, including:

• Responding to subpoenas, court orders, or legal process
• Complying with regulatory requirements and governmental requests
• Enforcing our agreements and protecting our rights
• Addressing security threats or protecting safety

Business Transfers

In the event of a merger, acquisition, or sale, your information may be transferred as part of the business transaction.

Consent

We may share information with your explicit consent or at your direction.

4. Confidentiality and Discretion

We understand that many of our clients value absolute discretion. We maintain strict confidentiality protocols:

• All client information is held in strictest confidence
• We use Non-Disclosure Agreements (NDAs) where appropriate
• Encrypted communications for sensitive matters
• Limited access to client information on a need-to-know basis
• Secure storage of physical and digital records
• No public disclosure of acquisitions or client identities without consent

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Employee training on confidentiality and data protection
• Physical security measures for offices and storage facilities

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain client relationships
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records for tax and audit purposes

We may retain information beyond the termination of our relationship as required by law or professional standards.

7. Your Rights and Choices

Subject to applicable law, you have the following rights regarding your personal information:

• Access: Request access to personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of personal information, subject to legal limitations
• Restriction: Request restriction of processing under certain circumstances
• Portability: Request transfer of your data in a portable format
• Objection: Object to certain processing activities
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze website usage and improve functionality
• Remember your preferences and settings
• Provide personalized content and recommendations
• Detect and prevent fraud

You can control cookies through your browser settings, though this may affect website functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected and sold
• Right to request deletion of personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Collectible Advisor
Email: info@collectibleadvisor.com
Phone: +1 (555) 123-4567
Address: New York, NY

14. Governing Law

This Privacy Policy is governed by the laws of the State of New York, United States, without regard to conflict of law principles.

15. Consent

By using our services and providing personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

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